A Southwest Airlines flight had to divert its course and make an emergency landing in Albuquerque, New Mexico on Sunday night after an unusual smell was noticed by flight attendants in the main cabin.
Southwest flight 3562 was bound for Dallas Love Field from Phoenix when passengers and crew reported smoke coming from the front cabin of the aircraft. The smoke and strong smell were due to an electrical fire. When the plane landed, all 140 passengers were directed to the inflatable emergency slides.
The Albuquerque Fire Department tweeted that two people were taken to a local hospital. The extent of their injuries is unknown.
— Albuquerque Fire (@abqfire) March 12, 2018
Some passengers tweeted their experience and lauded the crew for getting them to safety.
Just made an emergency landing in Albuquerque. @SouthwestAir flight attendants did a great job!
— Maj. Max Geron (@MaxDPD) March 12, 2018
Just made an emergency landing in Albuquerque. Had to open the emergency door and catch people sliding down from the wing. Thanks to the @SouthwestAir pilots and crew to get us safe. #flight3562 pic.twitter.com/704x75ORgN
— David Fleck (@fleckd) March 12, 2018
Was on @SouthwestAir Flight #3562 which was diverted to #ABQ due to mechanical failure and the smell of smoke in the cabin. Thank you the pilots and flight attendants for remaining extremely calm and professional. Definitely a crazy experience! pic.twitter.com/XzrkSbJHyn
— Deven Lopez (@DevenderLopesh) March 12, 2018
Terrifying experience but we are safe . For the gentleman who helped me jump off the wing of the plane , I am forever thankful . Crew was great but what was mostly heartwarming is how everybody was helping everybody #flight3562 #Albuquerque #emergencylanding @SouthwestAir pic.twitter.com/NRzhGLa29W
— Sara Hassan (@sarahassan) March 12, 2018
Southwest Airlines issued this statement to NBC 4 New York:
“The Captain declared an emergency to receive priority handling from air traffic controllers after deviating from the filed flight plan. After safely landing, 140 passengers evacuated the aircraft on a clear taxiway. Initial reports indicate five Customers requested assessment by medical personnel. Our People in Albuquerque worked to get Customers onboard another aircraft to continue their journey to Dallas. The diverted aircraft will remain in Albuquerque until our Mechanics inspect and clear its return to service.”