The complete transcript of a 911 call made just before Liam Payne’s death has been made public.
Around 5pm local time on Wednesday, October 16, authorities were alerted to the CasaSur hotel in Buenos Aires, Argentina.
The male individual who had fallen from a hotel balcony was later confirmed to be Liam Payne, the former member of One Direction.
The 31-year-old singer had been visiting Argentina for a concert by his former bandmate, Niall Horan, which took place in the capital on October 2.
Payne remained in Argentina after the event, while his girlfriend Kate Cassidy returned to the UK two days prior to his passing.
Following the singer’s death, officials confirmed they were responding to calls about ‘an aggressive man possibly under the influence of drugs and alcohol’.
Alberto Crescent, head of the state emergency medical system, explained on Argentina’s Todo Noticias TV channel: “At 17.04 through the 911 integrated public safety system, we were alerted of a person who was in an internal courtyard of the management of a south house hotel.
“At 17.11 a SAME team arrived and verified the death of this man and later we found out that he was a singer in a musical group.
“Unfortunately, he had injuries that were incompatible with life, as a result of his fall, so we had to confirm his death, there was no possibility of resuscitation.”
Audio from the Buenos Aires security ministry, obtained by Reuters, of the 911 call was shared earlier today and now the full 911 call transcript has been translated and released.
According to the BBC, the translated transcript reads:
Call handler: 911 where’s your emergency?
Caller: Hello.
Call handler: 911 what’s your emergency?
Caller: Hello, good afternoon, look I’m calling you from the hotel CasaSur Palermo, which is located in Costa Rica [St] 6032.
Call handler: 6032? Is that between Cramer [St] and…
Caller: Yes, that’s correct it’s between Arévalo [St] and Dorrego [St]. So, we have a guest who is high on drugs and who is trashing the room. Erm, so we need someone to come.
Call handler: Understood, so you’re telling me [he] is being aggressive? Sir, can you please repeat the name of the hotel? Sir?
The connection reportedly cuts out briefly before a second call is placed.
Call handler: 911 where’s your emergency?
Caller: Hello, good day, I just called but got cut off. I’m calling from the hotel CasaSur Palermo, Costa Rica [St] 6032.
Call handler: What’s happening at that location, sir?
Caller: Well, we’ve got a guest who has had too many drugs and alcohol and, well, when he is conscious he is trashing the entire room and we need you to send someone, please.
Call handler: He is under the effect of alcohol and drugs, is he, sir?
Caller: Yes, correct.
Call handler: You said Costa Rica St at which location?
Caller: Costa Rica 6032.
Call handler: That’s between Arévalo and Cramer?
Caller: Yes.
Call handler: You said it’s a hotel? What’s it called?
Caller: CasaSur Palermo, and we need you to send someone urgently because, well, I don’t know whether his life may be in danger, the guest’s life. He is in a room with a balcony and well, we’re a little afraid that he…
Call handler: Since when has he been there or is this a long-stay hotel?
Caller: He’s been here for two or three days.
Call handler: Understood, you wouldn’t know any other details because you can’t get in, right?
Caller: No.
Call handler: We’ll notify the SAME (medical emergency) staff as well, yes?
Caller: Yes, what I’m asking is for someone to come urgently because, well…
Call handler: We’ve notified SAME. Any other details you can provide. Who are you, are you in charge?
Caller: I am the chief receptionist.
Call handler: In charge at the location?
Caller: Yes, yes.
Call handler: We’ve now reported this. What’s your name, sir?
Caller: Esteban.
Call handler: We’ve reported it.
Caller: OK.
Call handler: Thanks for calling, you can free up the line now.
Caller: Are you sending the police as well or not?
Call handler: The police and the local – wait give me a second – the local authorities and the SAME.
Caller: No, no, just the SAME. Just the SAME.
Call handler: Understood, don’t worry, we’ve reported it.
Caller: Yes, perfect, many thanks.
Call handler: You told me that [the guest] is under the influence of drugs and alcohol and the SAME doesn’t go in alone.
Caller: The SAME doesn’t go in alone? OK, OK.
Call handler: No, it’s [been] reported [to the police] regardless. If the police arrives you explain [what’s going on] and if they need the SAME, they call them.
Caller: Good, OK. Perfect.
Call handler: We’ve made the report, have a good day, sir.
Caller: Good, thanks, same to you.