Bank of America customers who used ATMs inside 7-Eleven stores may be eligible for a payment, and some people won’t need to take any action to get it.
A proposed $2.25 million class action settlement follows allegations that Bank of America assessed multiple out-of-network balance inquiry fees when the activity should have been treated as a single ATM session. The lawsuit claims this resulted in customers being charged more than once when checking their balance at 7-Eleven locations.
The fees at issue involve FCTI-owned ATMs located inside 7-Eleven convenience stores, with the affected period running from May 1, 2018 through November 16, 2021. Bank of America denies wrongdoing, but agreed to the settlement to avoid continued litigation and related expenses.
Eligibility includes both current and former Bank of America account holders who were charged the disputed fees during that timeframe, unless they already received compensation through a separate, related matter (Weiss vs FCTI), which had a claims deadline in October 2024.
For current Bank of America customers, the process may be automatic: if the court grants final approval, payments are expected to be sent without these customers having to submit a claim.
Former customers, however, are expected to submit a valid claim form—either online or by mail—using the details provided in the settlement notice sent to eligible people.
The $2.25 million settlement fund will be paid out on a pro rata basis, meaning each person’s amount will vary depending on how many valid claims are filed. Deductions from the fund will also cover items such as attorneys’ fees, administration expenses, and requested service awards for the class representatives.
Important deadlines include 7 July for objections or requests to be excluded from the settlement. Former customers must file claims by 29 July, either through the settlement website or by mail.
The final fairness hearing is set for 21 August. If the settlement is approved, payments are expected to follow soon after.
Similar ATM-fee disputes have led to other large settlements in recent years. Visa and Mastercard agreed in December 2025 to a separate $167.5 million settlement over allegations that ATM access fees were kept artificially high. A related case involving bank-operated ATMs ended in a $197.5 million settlement, and additional banks paid a further $66 million in 2021.