Amanda Carpenter got stuck in an Amtrak elevator at Washington International Airport last February, and the response was not what she was expecting.
In an attempt to get out, she tweeted her followers to let them know her situation.
https://twitter.com/amandacarpenter/status/698871105105346562
After a while, she tweeted a photo of the elevator’s expired safety certificate.
https://twitter.com/amandacarpenter/status/698885546207277057
Then, the elevator tweets stopped. Uh oh.
Amtrak eventually tweeted back to Carpenter asking if she was still trapped inside the elevator — seven months later.
We are sorry to hear that. Are you still in the elevator?
— Amtrak (@Amtrak) September 7, 2016
Carpenter quickly replied:
https://twitter.com/amandacarpenter/status/773533442336260100
The only reason Amtrak got back to Carpenter was because someone retweeted the 7-month-old tweet.
Someone just re-tweeted it. Wanted to make sure. Glad you're out 🙂
— Amtrak (@Amtrak) September 7, 2016
But the Internet quickly picked up on Amtrak’s blunder and responded hilariously.
https://twitter.com/RachaelHoops/status/773591615273328640
https://twitter.com/beccabaybeh/status/773953999754190848
https://twitter.com/chrismckee/status/773946634468204544
So if you’re ever stuck in an elevator, maybe call 911 instead of waiting for the guy running a social media account somewhere to help…