Chantel Brooks’ family is pleading for answers three weeks after the 36-year-old vanished from a Fairfield parking lot.
Brooks was last seen shortly before 2 a.m. On July 17 in the parking lot of a CVS off Travis Boulevard in Fairfield, according to Fairfield police. Surveillance images show her leaving her overnight shift at the Le Nain Hotel in San Francisco shortly before 12:30 a.m. That morning. She was believed to be heading home but never arrived, and her family has not heard from her since.
“Her location wasn’t pinging, it just wasn’t popping up,” Kevin Robinson said Bay Area.
Brooks’ family has since been canvassing Fairfield and other parts of the Bay Area, handing out missing-person flyers as her birthday approaches. One of the flyers says the license plate on Brooks’ black Infiniti was last detected in Oakland, though Fairfield police said they haven’t been able to confirm that her car was last seen there. Police said the search for Brooks remains active as her family grows increasingly worried.
“I’m trying to stay strong but the more the time goes by the more nervous you get,” Kevin Robinson said.
He described his sister as “a happy girl” and the “life of the party.”
Calvin Robinson described Brooks as someone who routinely put others ahead of herself. The brothers have been working with Fairfield police and coordinating search efforts across the region, distributing flyers with Brooks’ photo and physical description to businesses and residents.
In the viral moment that first drew attention to the case, Brooks’ disappearance followed a familiar pattern for families of missing adults: a routine end to a work shift, a believed destination that was never reached, and a gap in communication that stretched from hours into days before alarms were raised. The lack of cellphone location data has compounded the family’s distress, leaving them without even a digital trail to follow as they search for answers.
Fairfield police continue to investigate Brooks’ disappearance but have released few details about potential leads. The case has drawn attention from missing-persons advocates and local media across the Bay Area, with community members joining the family’s efforts to spread awareness. Brooks’ family has emphasized that any information, no matter how small, could help bring her home.