Police released new surveillance footage Friday showing employees crawling over each other to escape the mass shooting at Twin Falls, Idaho’s In-N-Out.
Surveillance video with voiceover audio from authorities shows Chad Williams, 24, pulling up to the drive-through in a white Honda Civic and shooting employee Ashley Garibay, 23, at the payment window, who later died of her injuries.
Williams returned to the payment window to fire into it again as other employees rendered aid to Garibay, but his handgun jammed, prompting him to return to his vehicle and retrieve a rifle.
The three victims were Ashley Garibay of Stockton, California, a 23-year-old In-N-Out manager training new employees, 66-year-old Dale Schultz of Salt Lake City, Utah, and 59-year-old Christopher Claunch of Hagerman, Idaho.
The shooting happened on August 1, at the In-N-Out in Twin Falls, Idaho, killing three people and injuring seven others.
Schultz and his wife had been traveling back to Salt Lake City from a family reunion when they were both attacked by Williams in the In-N-Out parking lot while charging their electric vehicle.
Garibay’s family described her as “an amazing, beautiful soul who loved living life” and said “She lit up a room with her bright smile and a laugh that was contagious,” adding that “In-N-Out Burger was Ashley’s first job, and she fell in love with it.”
In-N-Out President Lynsi Snyder said in a statement: “My heart is broken, my chest is heavy, my eyes burn from the tears I’ve shed. We lost one of our beautiful associates tonight.”
Inside the restaurant, an off-duty Idaho State Police trooper assisted evacuating patrons and employees while searching for the gunman, according to the surveillance video.
Jordan Salinas, 35, a health care worker who was stopping by for lunch with his girlfriend, told the Idaho Statesman he spotted the gunman at the drive-through window and drew his handgun instinctively after gunfire broke out, which he attributed to training he sought after a 2021 shooting at Boise Towne Square Mall.
Salinas told ABC’s Trevor Ault: “I peeked around the right-hand side of that sign, closest to the road, and that’s where I saw the individual with his rifle pointed at the vehicles.”
“He seemed unusually comfortable aiming that rifle at those cars, and then as soon as some rounds started coming at him, everything changed. Immediately, all that, you know, all that bravado he had immediately crumbled,” Salinas said.
Salinas continued: “He didn’t know where I was. When those first shots broke at him, I mean, he had no idea.”
Witness Lane Koehn, 34, who recorded video, said he was stopped at a traffic light when he saw a man firing into a vehicle about 30 to 40 feet away and armed with a semi-automatic rifle.
Koehn told NBC News: “I could tell he was trying to figure out where to go, and somebody in the drive-thru line with a handgun was shooting at him.”
Koehn described the shooter as “panicked,” looking around and moving “kind of erratically,” and believed the armed bystander kept the gunman from shooting at more people.
Koehn said about the shooting pattern: “I couldn’t tell rhyme or reason, and even looking back, I don’t know, it looked like he was shooting at random. And a lot of shots. We’re not talking five shots. It’s a couple of magazines.”
Koehn said he saw “someone in an In-N-Out uniform drag a person, also uniformed, bleeding from a gunshot wound in her chest, across the parking lot.”
The armed citizen, the witness, and the employee stayed with the victim until paramedics arrived.
“She was pretty bad off, but I don’t know. I hope she made it,” Koehn told local media.
The restaurant had been open for one week prior to the attack.
The College of Southern Idaho confirmed that Williams was a former student who studied there from 2022 to 2023, but that he did not graduate.
While at the school, Williams was a student senator as part of the student government and was impeached from his position for “procedural” reasons.
Elijah Moseley, who attended college with Williams, said he was stunned to learn the suspect was someone he previously considered a friend: “I was very shocked because I never expected something like that to come from him.”
Moseley described Williams as “Good guy … quiet most of the time. He wasn’t really an extroverted guy. He was more introverted,” and added that he was “kind” and “encouraging” and never appeared violent or intimidating.
In the viral moment on August 1,
the shooting occurred at around 2:30 p.m. Saturday
,
after multiple 911 calls were made reporting gunfire around 2:29 p.m., with dispatchers hearing screaming and reports of gunshots in the background.
Surveillance video shows Williams pulling up to the In-N-Out drive-through in a white Honda Civic and opening fire at the payment window.
The surveillance footage shows about half a dozen uniformed In-N-Out employees crawling on the ground and over each other to escape.
Williams was confronted and driven from the restaurant by Jordan Salinas, an armed bystander, and an off-duty Idaho state trooper, whose return fire police credited with helping prevent additional casualties, before Williams died from a self-inflicted gunshot wound.
Authorities said Chad Williams, 24, opened fire Saturday afternoon, killing three people and injuring at least seven others, and died by self-inflicted gunshot wound.
A motive is currently under investigation by authorities.